Recovery of overpaid benefits and appealing decisions
If you give your consent, we will make the necessary corrections and give you a new unemployment benefit decision and a related recovery decision.
We need your consent in writing, identified by a specific decision number, so you should give it in an electronic response which you can find in our eService. If you have received the hearing letter by post, you can fill in the attached consent form and return it to us.
If you give your consent, it will speed up the processing of your recovery case. Otherwise, we will ask the Social Security Appeal Board to remove the decision.
It means that you can tell the Fund your position on the overpayment. In your response, you can attach reports or documents that are missing from the Fund and will, in your opinion, affect the handling of the matter. You can also suggest a monthly payment plan.
If you have been asked to give your consent to correct a previous decision, you should state in your response whether you give your consent or not.
The payment information will appear in the recovery section of our eService when the recovery decision has been given. If you do not open the decision in the eService within 7 days, the payment information will also be sent by post.
Your case will be processed faster if you send your response to the hearing letter as soon as possible.
You can suggest a payment plan in your response to the recovery hearing letter.
If you have already received a recovery decision, you can send your suggestion as a message in our eService or by e-mail to takaisinperinta@pam.fi.
You should suggest an amount that you can pay to the Fund monthly. You can also suggest a due date of the first payment.
If the payment plan is acceptable, we will send you payment information according to it. If we cannot accept your suggestion, or we need additional information in the matter, we will contact you.
The overpayment will not accrue interest during the payment program
According to the Unemployment Security Act, unemployment benefit that was paid unduly must usually be paid back. The fact that the overpayment was due to a mistake by the authorities is not a valid reason for waiving recovery under the law. Recovery can only be waived if it is unreasonable due to the financial and social situation of the beneficiary.
If you receive social assistance, send your social assistance decision. If you do not receive social assistance, fill out the form Statement of Financial and Social Conditions and send it to the Unemployment Fund. Record all income and expenses of the entire family from one month period. You can find the PDF here.
Report the expenses in euros, as we cannot estimate the amount of the expenses for you. If you have a loan or forced recovery of debts in process, send a receipt showing their total amount.
We will ask you for additional information if necessary.
Please note that if the overpayment is due to fraudulent practices, a waiver cannot be made.
You can file an appeal when you have been given a recovery decision and the related unemployment benefit decisions. The appeal instructions are attached to the decisions.
Appeals are processed within 60 days of the date of you being informed of the decision. We will inform you when your appeal has been processed.
If the Fund cannot correct the decision in the way you requested, we will send your appeal to the Social Security Appeal Board for processing, where the processing time is currently approximately 8-10 months.
You can find more detailed information about the processing of an appeal in the Social Security Appeal Board.