FAQ

How much earnings-related allowance will I get? How long is the allowance paid for?

When will my application be processed? Why is my allowance so small? Where can I see the decision?

I lost my job, what should I do? What is the work requirement? How do I report sickness hours in my application?

What attachments do I need to send? What if my employer won't give me my certificates?

I am sick, can I apply for earnings-related allowance?

I have a business, do I receive earnings-related allowance? How does light entrepreneurship affect the allowance?

Does housing allowance affect earnings-related allowance? How about old-age pension?

I was laid off, what do I do? What attachments do I need to send?

How much can I work and still receive earnings-related allowance? How do wages / holiday pay etc. affect the allowance?

I can't log in to the eService, what should I do? Why can't I report my working hours on my application?

What happens if I give my consent to correct a previous decision? How can I suggest a payment plan?

I resigned from my job, can I get earnings-related allowance? My employer went bankrupt, what do I do?

Can I study while receiving earnings-related allowance? Can you get earnings-related allowance and student financial aid at the same time?

Why has my allowance been taxed with an additional percentage? Do I need to submit a tax card to the Unemployment Fund?

Why has the waiting period still not been fulfilled? I have already had a waiting period, why is it being deducted again?