Contact information


tel. 020 690 211

Open from Monday to Friday at 10am - 2pm

The telephone charges are 19.2 cents / minute when calling from a mobile phone and 3.2 cents from a fixed landline + 8.35 cents / call. Queuing is free of charge. When calling from outside Finland, the price is set by the local telecom operator.

For union membership matters and employment counselling, please contact PAM's service numbers directly here.


Service Union United has 12 offices that serve members all over Finland: in Helsinki, Joensuu, Jyväskylä, Kouvola, Kuopio, Lahti, Oulu, Pori, Rovaniemi, Turku, Tampere and Vaasa.

Only the Helsinki office provides personal service in unemployment fund matters. In other offices, general service related to the unemployment fund matters is available only on Mondays.

Helsinki office

Address: Säästöpankinranta 2 A, 9. krs
Open: Mon-Tue and Thu-Fri from 9am to 4pm (closed on Wednesdays)


e-mail:  kassa@pam.fi

Postal address:

All paper applications and attachments should be sent to

Unemployment Fund of Service Union United PAM
PL 93

Employers (and members) can also send documents without logging into the eService via Send attachments.